I have discovered that within personal and professional space one will always encounter people who are rude. This could be in terms of their attitude, behaviour or the way they speak. I have personally had people make some rude comments about me, all in the name of trying to be funny, but it was completely impolite. So how do you handle rudeness and rude people? I have had people ask me this question a number of times.
My simple response is to assume they do not know better and obviously clueless about the impression or image of themselves they are creating. So how do you deal with it?
Here are a few tips:
As much as dealing with a rude behaviour or a rude person can be difficult, you must resist the temptation of responding rudely yourself.
- Respond in a polite manner. Your rude response will only make things worse, and has the potential of ending in an unnecessary conflict.
- If possible, ignore the rude behaviour totally and learn to choose your fight.
- Learn to tolerate the behaviour, especially when they are people you have to deal with daily or often.
- Give the benefit of the doubt. The person could only be having a bad day and unfortunately taking it out on you. – (Having a bad day is not an excuse however)
Nevertheless, we must begin to teach our children and young adults about polite behaviour and how it adds meaning and significance to our lives. Rudeness in any form or manner is totally unacceptable at any level.